There are many others who have had the exact same experience as me showing on reviews of Dell.
#Drivers for vizio tv m558 tv drviers how to
I contacted Karen Quintos SVP Customer relations by email and told them that they could easily order this tv from and pay the difference and they refused. Vizio TV, Samsung Soundbar and ARC: New Vizio E66-E0, New Yamaha RX-V481, ATT Cable Box, Samsung DVD-VCR: vizio soundbar not working with samsung tv: Vizio or Samsung: VIZIO or Samsung TV - please help me decide: How to get 5.1 audio from Samsung TV and Vizio 5. I plan to file a formal complaint with an agency.not the way to treat your customers. How can you sell something that is not in stock and you have no way of getting more?. They had no indication when I purchased it that they didn't have enough. I could have easily bought it from BestBuy or Amazon for a lot less last month, but Dell just kept stringing me along saying it was backordered and I would receive it once they got more in. Now the last straw is they cancelled the order right before Christmas! If I want the same tv I will now have to pay more than $100 extra since it is not on sale now. They could order the tv directly from who has it in stock but they wont.
I told them many other retailers have this exact tv in stock and they could order the tv from them. They changed the delivery dates 3 times in Dec. During one call they promised me it was going to ship the next day. For the past month i have gotten repated assurances that the tv was backordered and that it would be shipped. The emails said I needed to contact them to prevent order from being cancelled and I did by phone and also filled out an online form approving of the future delays. I have received multiple emails that said shipment was delayed further and further into the future. The price was a special black Friday promo of $459 and included a $125 dell egift card. On I purchased a Vizio M558-G1 from Dell that was supposed to be a Christmas present and was to be delivered by Dec 11th. I have had nothing but problems trying to buy a tv from Dell.